Whom should I contact to acquire access to download Archer 6.1 contents?
The Archer 6.1 documentation and downloads are now accessible by all customers with active Archer maintenance contracts. You can find the documentation on the The specified item was not found. page and the downloads are found on the The specified item was not found. page.
I have confirmed that your account has access to those pages, but if you experience any issues with accessing the content then please let me know.
Thanks for the swift response, much appreciated. Quick question, is it not possible to download the platform (installation)?
I still have release 5.5 (on SCOL) available for download under my account, sent support a mail however the reply was for license download.
Made it clear once again that I'm looking for the installer package, hopefully I get a clearer response.
Hi Denise Sposato, can you speak to Elias' question above regarding how to download the latest Archer platform release?
I'm a bit unclear as to your ask, but if you are asking to download the most recent GRC 6.1 installation files, there is a process, including a new License Key required before access to the install packages are available for download to you. Your 5.5 License Key will not allow download access to GRC 6.1 install packages. There is no current GRC 6. 1 License key info that I could locate today, Sunday.
In the interim, please check out the GRC 6.1 Upgrade process document on the Overview page of the private Archer Customer/ Partner Community: RSA Archer Customer/Partner Community
If it is to download the 5.5 Install packages, the T-System License Keys appear to have all expired. If you believe this is a mistake, you should contact your Account Rep,Ulrike Waizennegger immediately.
I have also reached out to confirm that the expired License key information is indeed the most accurate and will amend this post as soon as I received confirmation.
Much appreciated for the assist, I managed to download my package. I’m sorted:
T-Systems SA (Pty) Ltd
SOC - Security Analyst Level 3
International Business Gateway, New Road, Midrand, 1685
P O BOX 2496, Midrand, 1685
Registration Number: 1989/007547/07
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