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Entitlement collector does not "nullify" previously collected data

Question asked by Ece YILDIRIM on Jun 24, 2016
Latest reply on Jun 30, 2016 by Ian Staines



There is custom attribute named "Service ID" on our entitlement object.

According to SQL script in entitlement collector, below rows' service id should be null.




We don't understand why entitlement collector does not nullify previously collected data.

Note that we are able to see correct result when we execute the script directly in database.