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Role Assignment Request Rejected but User Is Added to Role

Question asked by Ece YILDIRIM on Jun 27, 2016
Latest reply on Jun 29, 2016 by Dileepkumar Gurram
  1. - We have added a new user to an existing role (Picture 1)
  2. - See change items in the request (Picture 2)
  3. - After several approvals, finally supervisor rejects the approval for role assignment operation (Picture 3)
  4. - See change items after supervisor rejects the change (Picture 4) Change Items related to user and account objects are scratched.
  5. - However, when we checked on the role page, we see user is added  the role! (Picture 5)
  6. - Moreover, request seems to be hanged even if we see approval and fulfillment phased are completed. (Picture 6)

 

Picture 1

 

Picture 2

 

Picture 3

 

Picture 4

 

Picture 5

 

Picture 6

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