Hello,
We know we are able to map orphaned accounts using built-in account mapping functionality of via. Our question is, suppose that you mapped all orphaned account for an application. After the next cycle of collection what happens to these accounts?
Do they become orphaned account or does VIA remembers previous mappings?
Via L&G remembers the link between the user and the account that has been set manually
Regards
Edwin
Note that manual account mappings are remembered only till the mapping comes through a collection..
So, for example, if a user is added to an account, he will be associated with account till that relation gets collected. Once user is actually added to account through collection, the collected relation takes precedence and manual mapping gets forgotten(or becomes history). In next collections, if the same user is removed from account through collection, user will no longer be seen with account.
Hi Venkata Ramana Reddy Kanaparthy
Thanks for the info. In our case, no mapping will receive for these account.
Then, I believe we can safely assume the mapping will always be kept. Please let me know if there is anything we are missing.
Hi Ece, The mappings should stay as per the expected behavior.
However, you might want to follow this thread where there seem to be some issue being seen with it Entitlements missing from User Access view. But gets resolved after account remapping
Hi Venkata Ramana Reddy Kanaparthy,
We are not able to access to that thread.
Does it require additional privilege?
That is an internal thread. It talked of an issue where users mapped to accounts were missing the entitlements coming from accounts on User->Access tab after collections are done. This was on 6.9.1 P07 and the issue was only being seen one environment but not the other.
Via L&G remembers the link between the user and the account that has been set manually
Regards
Edwin