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sub-process not triggering a custom task

Question asked by Prateek Bhatnagar on Jun 29, 2016
Latest reply on Jul 14, 2016 by Mostafa Helmy

Hi all,

 

We have a requirement to call a custom task from within another custom task. To meet the requirement, I thought I will use sub-process node in the Custom Task 1(CT1), and in sub-process node, I will call Custom Task 2(CT2).

 

I ran CT1, it completed successfully but CT2 never got triggered (run history for CT2 didn't get updated). Has anyone run into this issue? Below is the screenshot from CT1 showing sub-process node setup to call CT2 (Update Service Indicator). Am I missing something here? I am on RSA VIA 6.9.1 P10.

 

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