When review item is reassigned to someone and even if comment box is populated, related variable can not be resolved at email content. How can we solve this issue?
Thanks in advance.
Hi, There is a ticket raised recently on this issue.. The issue is with the variable name(a typo with an extra s in between) coming in the default templates...
Please edit the template and change the variable name reviewItemsDelegatedComments to reviewItemDelegatedComments and it should work after that.
What email event are you trying to use the variable in and what version and build number of the product are you on?
App Version: Version 18.104.22.168432 P02
By the way, i do not modify event's template configuration. We are using the default configuration. The variable is aldready written in e-mail template's body content.
Retrieving data ...