AnsweredAssumed Answered

ECAT agent is not showing on ECAT UI

Question asked by L0rlE23nfIykN1OVAh9RTA6iU9eSc4qs on Jul 14, 2016
Latest reply on Jul 18, 2016 by Mohamed Essam

Dear Support

 

i'm trying to see a window agent on ECAT UI

 

generated the out.exe and installed, verified it is running on service however, i could not find the machine on ECAT UI

 

and i found the following log in ConsoleServer-Error log

 

 

 

7/15/2016 11:09:23 AM

[21] System.AggregateException:

One or more errors occurred.

   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)

   at a.b.Xᜈ.ᜁ()

   at a.b.Xᜒ.ᜀ(Object A_0)

Inner-Exception:

[21] System.AggregateException:

A low-priority task caused an error. Report this error if it occurs frequently.

   at a.b.X᜛.ᜅ.ᜀ()

Inner-Exception:

[21] System.AggregateException:

A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The wait operation timed out.)

SQL Error Code: 80131904

SQL Error 258 in (0): A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The wait operation timed out.)

   at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)

   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)

   at System.Data.SqlClient.TdsParser.ConsumePreLoginHandshake(Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, Boolean& marsCapable)

   at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, Boolean withFailover)

   at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover)

   at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString connectionOptions, SqlCredential credential, TimeoutTimer timeout)

   at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(TimeoutTimer timeout, SqlConnectionString connectionOptions, SqlCredential credential, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance)

   at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, SqlCredential credential, Object providerInfo, String newPassword, SecureString newSecurePassword, Boolean redirectedUserInstance, SqlConnectionString userConnectionOptions)

   at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection, DbConnectionOptions userOptions)

   at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnectionPool pool, DbConnectionOptions options, DbConnectionPoolKey poolKey, DbConnectionOptions userOptions)

   at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnectionOptions userOptions)

   at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnectionOptions userOptions)

   at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection)

   at System.Data.ProviderBase.DbConnectionPool.WaitForPendingOpen()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at a.b.X᜛.ᜅ.ᜀ()

Inner-Exception:

[21] System.AggregateException:

The wait operation timed out

 

may i ask your advice on it?

 

thanks

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