Hello,
When we try to delete roles in case the role has no user we confirm that the role has been deleted properly and request state becomes completed.(Picture 1)
However, when role contains user. the request state hangs in "Open" state. It seems the associated workflow is not getting triggered at all. (Picture 2)
Any idea on what could be the issue?
Picture 1
Picture 2 (See there is no "workflow jobs" line displayed in the page)
Can you try the following:
Let me know if this gets the workflow moving or not.
Note: If the workflow starts processing, click Cancel not OK. Otherwise you will get a workflow error.