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Role Deletion Request Is Hanged in Open State When Role Contains Users

Question asked by Ece YILDIRIM on Jul 18, 2016
Latest reply on Jul 19, 2016 by Ece YILDIRIM


When we try to delete roles in case the role has no user we confirm that the role has been deleted properly and request state becomes completed.(Picture 1)


However, when role contains user. the request state hangs in "Open" state. It seems the associated workflow is not getting triggered at all. (Picture 2)

Any idea on what could be the issue?


Picture 1


Picture 2 (See there is no "workflow jobs" line displayed in the page)