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Wrong Business Owner Value Displayed in Entitlement View for Business Roles

Question asked by Ece YILDIRIM on Jul 18, 2016
Latest reply on Jul 19, 2016 by Ece YILDIRIM



- We created a business role and assigned the owner to be person named "MADAK, XXXX". (Picture 1)

- "MADAK, XXXX" logs into his account and using a custom request button, he opens a custom request form in order to assign his role to an existing user. However, in the entitlement view displayed we see a "Business Owner" field which is not an attribute of Business Role created and this field has a value of an unrelated user. Moreover, "Owner" value of business role is empty. (Picture 2)


Any one has any idea?


Picture 1


Picture 2