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Approval CompletedBy information is not correct in email body

Question asked by Ece YILDIRIM on Jul 18, 2016
Latest reply on Jul 30, 2016 by Ece YILDIRIM

Hello,

 

- In one of our approval nodes we are dynamically calculating the approvers (can be multiple user). (Picture 1)

- Then when one of the resources rejects the request, in the email sent, we need to be able to identify which is the exact resource who performed rejection among many. However, in current email sent it displayed all resources the task is assigned to (Picture 2 - 2 resources are assigned in the example)

- When we checked from approval details list, we can identify the resource who took action (Picture 3)

- Please see the email configuration (Picture 4) and let us know how we can realize required behavior.

 

Picture 1

 

Picture 2

 

 

Picture 3

 

Picture 4

 

 

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