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RSA SecurID token record recovery

Question asked by Balázs Lengyák on Jul 19, 2016
Latest reply on Jul 20, 2016 by Kevin Douglas

Managed to successfully download decryption code, decrypt and deploy RSA SecurID tokens a few months ago. Now it seems that the backup CD of decrypted token records is unreadable, and as far as I know decryption code can only be downloaded once. Is there any way to recover token records (for instance, export from Authentication Manager where it has been deployed), or could RSA still have the decryption code provided that the tokens are within 150 day from purchase?

 

Thanks in advance.

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