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Request Concurrency Issue

Question asked by Ece YILDIRIM on Jul 20, 2016
Latest reply on Jul 22, 2016 by Venkata Ramana Reddy Kanaparthy



Suppose we have following scenario


1- User A is added to Business Role X via Access Request Form. Request is submitted but in waiting for verification status.

2- Then, Entitlement1 is removed from the business role X that has been used in step 1.


In this case, since step 1 is not verified, in the request created for step 2 there is no item included to remove Entitlement 1 from  User A.


Once, step 1 is verified we will fall into a situation that User A has gained an entitlement which is no longer existing in the business role he/she has been assigned to.


Any comments? How can we prevent this issue?