Hello All,
How to complete change requests for below scenario.
Account Ownership Reviews - User account revoked.
Account Collector - Run Collections, Collected all accounts including Revoked Accounts, with Status as 'Inactive' for revoked accounts.
Is there a way to tell IMG to look for 'Status' attribute and complete the CR.
Currently, I have written a java code to filter the active and inactive records and write the active to db and collect accounts from there.
Can you share relevant screenshots from your CR and from your collection?
Boris,
CR and collectors are pretty much the standard ones, there are no modifications. Anyways, let pull up those and post it.
When you revoke an account, it means that account is not required and should no longer get collected as well. So, the corresponding change activity will not get completed as long as the account gets collected. It would not be possible to look for status of account to close the activity here
Thanks, It does makes sense to not to collect the accounts, if it is no longer needed
When you revoke an account, it means that account is not required and should no longer get collected as well. So, the corresponding change activity will not get completed as long as the account gets collected. It would not be possible to look for status of account to close the activity here