Hello,
When multi-step review is generated, NewReviewGeneratedEvent is triggered twice for second step review.
First Step Configuration:
Second Step Configuration:
First Step's NewReviewGeneratedEvent Configuration:
Second Step's NewReviewGeneratedEvent Configuration:
Here is the problem:
You can see the same events(indicated with blue and orange boxes) above.
How can we solve this issue?
Thanks in advance.
That's a bug and i was able to reproduce it with the setting 'Active the review on the start date of the previous step'. That seem to be the cause for duplicate emails. You can raise a ticket for it.
Using the 'manually' option is not causing duplicate emails.