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Version 7.0.0 P02 - Rules Are Not Triggered After Identity Unification

Question asked by Ece YILDIRIM on Aug 2, 2016
Latest reply on Aug 3, 2016 by Ece YILDIRIM

Hello,

 

Previously, we did not face this issue. Normally, when identity collector finishes its unification process, rules whose triggered attribute are selected "Run after identity unification", are successfully triggered. Everything was fine until yesterday. Although we did not change any configuration which are related with rules, rules were not triggered. We checked related conf. points but everything seemed fine. Finally, we applied a common solution which is restarting application server(Wildfly-8.2.0.Final) then rules started triggering after unification process was done.

 

However, restarting app. server is not a specific solution for this issue. It is common and non-guaranteed solution for unwanted issues. If same problem occurs again, we would like to know where to actually check except restarting app. server.

 

What may be the root reason of this issue?

 

Rule Conf.:

1.PNG

Global Configuration:

2.PNG

 

Thanks in advance.

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