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Request Form Has Missing Entitlements in Entitlement View

Question asked by Ece YILDIRIM on Aug 5, 2016
Latest reply on Aug 9, 2016 by Ece YILDIRIM



We have a request form which display business roles of role owner. That means role owners uses request forms in order to add new users to their roles. Below is the entitlement view configuration of request form.



When Request From is displayed it shows 28 items.


However, there are missing business roles in this view. When we executed same query directly in the database we see 31 items resulting.  It seems there are some roles that the entitlement view is missing. All of 31 roles are in committed state as also seen in below image.


Why is that entitlement view is missing some the business roles?