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I'm using RSA Web Threat Detection; How can I know the real IP of a customer using a VPN?

Question asked by wxbbz0vgpovbcode6l8cyddkybscd062kvkpgfeio8g= on Aug 26, 2016
Latest reply on Sep 1, 2016 by Brian Rowe

I'm using a vpn and visited my website, rss wtd detect my activity in USA CO; but I'm not in USA.  How can I know when a customer is using a vpn connection in order to create a rule/alert?