Users are spread across multiple OUs in AD.
Instead of creating separate collectors for different OUs, I thought of creating a single identity collector for AD and provide the root (DC=<companyname>,DC=ae) in User base DN and filter users based on some attribute and collect
When I clicked on test in collector, I got root exception.
Is it required to give OU in User Base DN
Hi Mostafa,
I am working on Via 7.0.0.93958
There is no option for "Ignore referral" in the collector settings....Please see the screen shot IgnoreReferral
Also I am attaching the screen shot of error message.
Also if I am giving User Base DN as DC=dfm,DC=ae and in search filter objectClass=user it works perfectly fine
But when I change the filter to multiple values like (&(objectClass=user)(company=*)), i get root exception UnknownHost exception
It worked when I changed the port from 389 to 3268
Hi Mayanka,
Which version and patch level are you on? Can you post the error message you are receiving?
Also can you try checking the option "Ignore Referral" in the collector connection settings since you are using the root DN.
000030664 - Active Directory Account Collector fails with 'Naming Exception happened' in RSA Identity Governance & Lifecycle