AnsweredAssumed Answered

Email Template - ReviewCompletedEvent - Although reviewers are selected in TO, mail can not be sent to reviewers.

Question asked by Ece YILDIRIM on Aug 29, 2016
Latest reply on Sep 1, 2016 by Clive Morrish

Hello,

 

When NewReviewGeneratedEvent is triggered, related mail is succefully sent to reviewers. Unfortunately, when ReviewCompletedEvent is triggered, related mail is not sent to reviewers but manuel selected four users succesfully received mail. 

 

NewReviewGeneratedEvent Config.

ReviewCompletedEvent Config.

Result

 

How can we solve this problem?

Outcomes