AnsweredAssumed Answered

How do you get proper authentication with SID800 hardware token through a RDP session?

Question asked by Andre Locker on Aug 29, 2016
Latest reply on Nov 9, 2017 by JOHN HAGEN

Hi Guys,


I recently just got LDAP configured on my RSA AM and i also got our Authentication agent deployed on our jump host server. I got some help with the configuration for LDAP and the Authentication agent and was able to test the my hardware token  SID 800 USB to test authenticate with the RSA  control center. When ever I RDP into the jump host and try to use my usb hardware token and enter my pin in the authentication fails.


The token has been sync'd and i checked to make sure that all the correct fw ports are open. 


Does anyone have any thoughts why my authentication attempt is failing at the with windows logon screen?