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Not able to access Download Central

Question asked by Ibrahim Khaleelullah Khan on Aug 30, 2016
Latest reply on Aug 31, 2016 by Ibrahim Khaleelullah Khan


1. We are a new customer to RSA Via L&G. I am trying to access the SecurCare Online portal through this link

RSA Worldwide Customer Support 

But i get the message "The specified page can not be found."

Has the link for SecurCare Online changed? If yes, could anyone please redirect me to the correct link.


2. When I try to access Download central I get a message "Your logon information is incorrect. Correct your logon information and try again, or contact the help desk or your administrator." Though I am entering the correct information and I can login using the same credentials in the link "Additional Self-Service"


I would appreciate if anyone of you could guide me.