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Server 2012 R2 Clean Install Issues

Question asked by Tom Goetz on Aug 30, 2016
Latest reply on Aug 31, 2016 by Tom Goetz

I am attempting to install Enterprise Manager of DLP 9.6-SP2 on Server 2012 R2 server. During the prerequisite check the install keeps failing on 

 

Permissions (EM) - Verify that the Enterprise Manager run as user has rights to install service on this host machine and has Log On as Service rights.  - Failed because: the Test Service could not be started by the specified Enterprise Manager run as user Account. 

 

I have followed the instructions for Set Permission for Run-As User on page 20 of the Datacenter Deployment Guide. I have also added the domain user account to the local admin of the host machine. but I continue to get this error. 

 

Does anyone know if the installer is compatible to Serer 2012 R2 install or is there a step that I am missing?

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