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2nd level approval based on selection

Question asked by David Kurniawan on Sep 7, 2016
Latest reply on Sep 19, 2016 by David Kurniawan


I have a request form consist of an entitlement table (Group A, Group B and Group C from Active Directory security groups).

Any request will be routed to default Supervisor for approval.

The business requirement indicates that anyone apply for Group B, the request should be routed to John upon Supervisor's approval.

Similarly, anyone apply for Group C, it should be routed to Mary on top of Supervisor's approval.

Should a user apply both Group B & Group C, the access will only be given if John & Mary both approve the request.

Is there any OOTB in the approval workflow to support this?

Thank you.