I have a customer that downloaded this file and it's requiring a password to unzip.
How can he get the password to use to unzip this file?
I have moved this thread to the RSA Adaptive Authentication page so that you can get an answer to your question.
Toby, Lyndal, or David, do you happen to know the answer to Scott's question?
Thanks Jeff. I was able to get from ProServ for the customer.
Can you please help me with the same question? What is ProServ ? How can I get password for zip file.
You can contact the RSA Help Desk, and they should be able to put you in contact with the Adaptive Authentication Customer Support team. They will be able to provide you with the password you need. Our Professional Services team (ProServ), could also provide you with the password, if they were helping you with an implementation.
I hope this helps.
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