I need to decrypt my token seed records. When I enter the token pack ID, I get a message that the token pack ID is invalid.
The Invalid Token Pack ID message that you are seeing is a common error that requires we replace the tokens you have with a new set.
The fastest way to resolve this issue would be for you to open a case with our License Seed Response team for the replacement by opening a new case under Case Management in RSA Link. This automatically passes you through the security question requirement.
To create a case,
I have moved this thread to the RSA Customer Support community so that you can get an answer to your question.
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