I can not seem to download the 8.1 ISO from your site, i have spoken to our provider of the RSA support but they have said i should have access and i need to talk to you guys about it, can you confirm if and why i cant access the ISO for 8.1
I can not seem to download the 8.1 ISO from your site, i have spoken to our provider of the RSA support but they have said i should have access and i need to talk to you guys about it, can you confirm if and why i cant access the ISO for 8.1
Hi Scott,
I apologize for the inconvenience. I was able to grant your account temporary access to the SecurID downloads pages while we investigate the root issue. So you can now go to the RSA Authentication Manager 8.1 Downloads page and click on the Additional Downloads button to access the full release ISOs.
If you continue to experience issues, please How to contact RSA Customer Support and they will be able to assist you further.
Thanks,
Jeff
If I only give technical support and I don't have any registered product, how can I get Additional Downloads?
Thanks in advance.
Hi Fernando,
The customer whom you support has the ability to add you to their team from within the My RSA page, which would grant you access on their behalf. For more information on this, refer to this thread: Setting up additional accounts in RSA Link
Thanks,
Jeff
Hi Scott,
I apologize for the inconvenience. I was able to grant your account temporary access to the SecurID downloads pages while we investigate the root issue. So you can now go to the RSA Authentication Manager 8.1 Downloads page and click on the Additional Downloads button to access the full release ISOs.
If you continue to experience issues, please How to contact RSA Customer Support and they will be able to assist you further.
Thanks,
Jeff