Hi -
I am currently supporting RSA Archer at my company, but my backups will also need access to the private community when they register. Is there a way for them to be automatically added to the community and to receive product updates as necessary once their accounts are created?
I only ask because when I had originally created my account, someone from RSA had to manually add me to a private community.
Thanks in advance for any help!
Hi Lisa,
If your colleagues register for an RSA Link account on the RSA Registration Portal and select the "I am an RSA Customer or Partner" option, providing their Archer License Key, then they will automatically be granted access into the private community upon logging in for the first time and will not have to be manually added.
Alternatively, you also have the ability to add them to your company's account by clicking on My RSA in the main menu and then selecting the My Team tab.
Thanks,
Jeff