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Lotus Notes Disabled Accounts

Question asked by Sean Pintaric Employee on Sep 26, 2016
Latest reply on Oct 24, 2016 by Akriti Chauhan

I'm looking to better understanding how Via recognizes Disabled LotusNotes accounts on collection (using the Lotus Nodes collector type).


I thought Via determines whether a LotusNotes account is disabled based on whether or not they are a member of the "Deny Access Groups" group, though this may not be the case.  Does this instead use the "Account Disabled" parameter within the collector?  And if so, what Boolean field from Notes should I be collecting from?


I ask this because I'm collecting LotusNotes accounts currently that aren't being shown as Disabled even though they are members of the "Deny Access Groups" group.  Also, in turn CR's containing LotusNotes items aren't Verifying properly.


I admittedly don't know enough about the inner workings of LotusNotes, so any help would be appreciated.