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Extendable Software Tokens

Question asked by Mark Dumond on Sep 28, 2016
Latest reply on Sep 29, 2016 by Brian Twomey

Question on Extendable Software Tokens

Recently, on Sept 25th we upgraded from 8.1 sp1 to 8.2.0

Just prior to the upgrade we imported new software tokens.

After the upgrade, we noticed some of the new and old sw tokens are marked as "Extendable" whereas others are not.

Trying to understand why some of them have ‘extendable’ listed and others do not.


I've read and understand the RSA document " Software Token Lifetime Extension" but it doesn't explain why some of the older software tokens (which are not expiring anytime soon) are also tagged as "Expandable" yet the new ones recently installed just prior to the upgrade to 8.2 are not but some are. Is there a document which explains the details on how and when and under which circumstances will an old or new sw token will be tagged as Expandable or have I run into a bug.

I understand the default value of 15 days can be changed by following the Configure Software Token Extension Parameters.


Here is an example of what I'm seeing:

If I view all assigned software tokens, i see for instance a token that was imported in Nov of 2013 and assigned to a user in April of 2014, and the token expires Dec 2016. (clearly this is an older token yet it is marked as Extendable)