Will RSA support the Web Tier if it is installed on a Amazon Web Service AWS server? AWS has an "Elastic IP" which is similar to a static IP address, for both internal and external IPs.
Will RSA support the Web Tier if it is installed on a Amazon Web Service AWS server? AWS has an "Elastic IP" which is similar to a static IP address, for both internal and external IPs.
Installing the web tier on AWS was not tested until Authentication Manager 8.2 SP1; and therefore, is not supported until SP1 is released.
Regards,
Erica
Is 8.2 SP1 different than 8.2 Patch 1?
RSA released 8.2 patch 1 in September 2016, and I don’t see anything about AWS in the readme. Are 8.2 Patch 1 and 8.2 SP1 different, and is there an ETA for 8.2 SP1 ?
Thanks
Hey Jonathan,
There is a KB on this, though I could not find it on Link when searching for AWS Web Tier - I think it was archived instead of migrated, but
17663 | AM 8.1 Web Tier will not install on AWS RHEL 6.5 Server
Where the Web tier would not install on the AWS RHEL, but would install on AWS Windows, because...
AWS XENapps VM running RHEL does not have SMBIOS.
Webtier install needs the System Management BIOS, or SMBIOS - The Web Tier install failure is at the point where the install is attempting to read the hardware, via something known as DMI, Direct Media Access. The Webtier obtains certain values from SMBIOS.
If you access Linux:
sudo su -
<password>
root# dmidecode | grep SMBIOS
you should see something like
SMBIOS 2.4 present (on AM 8.1 Suse 11 Linux, RH64)
SMBIOS 2.5 present (on AM 7.1 SP4 appliance on RPath Linux)
Output from Webtier (RHEL 8.1 deployed on Xen VM):
[root@ax1gd001v ramesha]# dmidecode | grep SMBIOS
# No SMBIOS nor DMI entry point found, sorry.
yes to your 2nd question, AM 8.2 patch 1 is 8.2.0.1.0, while AM 8.2 SP1 will be 8.2.1.0.0. Like AM 8.1 had a patch 1, then later had an SP1, and after that AM 8.1 SP1 had its own patch 1
I heard AM 8.2 SP1 is coming in 2017, not sure when
OK, so there will be a SP1, but no ETA yet, Thanks!
And say hi to the group for me!
Jonathan Mulsman,
Installing the web tier on AWS was not tested until Authentication Manager 8.2 SP1; and therefore, is not supported until SP1 is released.
Regards,
Erica