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Error wile installing service pack 7.0.1

Question asked by Fabien DROMAS on Oct 17, 2016
Latest reply on May 7, 2017 by Boris Lekumovich

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Hi all,

I try to install 7.0.1 service pack of RSA Identity but i have the following error:

Pre-Requisites Test(s) failed with the following message(s) :

Older version "1.0.9-60.el5.x86_64" of "nfs-utils" is installed, "1.0.9-60.0.2" or higher is required

Short hostname demo appears in /etc/hosts more than once

This systems fully qualified domain name demo.rsa_lg.local is not valid

Forward (A record) DNS record is not correct or non-existent ;

nsf-utils issue is fixed but I can not seem to solve the two following problem:

This systems fully qualified domain name demo.rsa_lg.local is not valid

Forward (A record) DNS record is not correct or non-existent ;

The Configuration of /etc/hosts worked with RSA via L&G 7.0.

Any ideas?

Thanks by advance.

Edwin Mullie

Oct 17, 2016 3:48 AM

Correct Answer

the script doesn't do the hostname check case insensitive. Validate if the case of the hostname is the same (DNS and host file) or adjust the script to ignore case

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Edwin Mullie

Oct 17, 2016 3:48 AM

the script doesn't do the hostname check case insensitive. Validate if the case of the hostname is the same (DNS and host file) or adjust the script to ignore case

1 person found this helpful

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Fabien DROMAS @ Edwin Mullie on Oct 17, 2016 4:46 AM

Edwin,

Thanks is fixed.

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Oguz Asik @ Fabien DROMAS on Dec 15, 2016 3:47 AM

Hello Fabien,
We are having the same issue. Could please share us the information how did you validate the case DNS and Host Name?

Regards,
Sahin

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Ashish Kumar Dwivedi @ Fabien DROMAS on Apr 27, 2017 5:43 PM

We are also facing the same issue. Can you help us how did you resolved all the above mentioned errors.

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Sabthami S @ Ashish Kumar Dwivedi on May 4, 2017 11:02 AM

Oguz Asik Fabien DROMAS Edwin Mullie

Hi All,

I am having the same error when trying to install 7.0.1 service pack ? Could please elaborate the steps that needs to be followed to resolve this issue .

Many thanks for the help !!!

Regards,

Sabthami Subramanian

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Sabthami S @ Sabthami S on May 5, 2017 4:52 AM

Boris Lekumovich

Hi Boris,

Any idea how we can modify the script to resolve this issue I am getting the same error when trying to install 7.0.1 SP .Also I am not sure which script needs to be modified ?

Awaiting for you response. Many thanks in advance !!!

Regards,

Sabthami Subramanian

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Boris Lekumovich

@ Sabthami S on May 7, 2017 8:57 PM

I suggest you raise a new post and add the relevant information (steps you performed, logs, errors, config files like hosts and others)

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7 Replies

Edwin Mullie Oct 17, 2016 3:48 AM
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Correct Answer
the script doesn't do the hostname check case insensitive. Validate if the case of the hostname is the same (DNS and host file) or adjust the script to ignore case
1 person found this helpful
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- Fabien DROMAS @ Edwin Mullie on Oct 17, 2016 4:46 AM
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  Correct Answer
  Edwin,
  Thanks is fixed.
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  - Oguz Asik @ Fabien DROMAS on Dec 15, 2016 3:47 AM
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    Correct Answer
    Hello Fabien,
    We are having the same issue. Could please share us the information how did you validate the case DNS and Host Name?
    
    Regards,
    Sahin
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  - Ashish Kumar Dwivedi @ Fabien DROMAS on Apr 27, 2017 5:43 PM
    Mark Correct
    Correct Answer
    We are also facing the same issue. Can you help us how did you resolved all the above mentioned errors.
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    - Sabthami S @ Ashish Kumar Dwivedi on May 4, 2017 11:02 AM
      Mark Correct
      Correct Answer
      Oguz Asik Fabien DROMAS Edwin Mullie
      
      Hi All,
      
      I am having the same error when trying to install 7.0.1 service pack ? Could please elaborate the steps that needs to be followed to resolve this issue .
      
      Many thanks for the help !!!
      
      Regards,
      Sabthami Subramanian
      Like • Show 0 Likes0
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      - Sabthami S @ Sabthami S on May 5, 2017 4:52 AM
        Mark Correct
        Correct Answer
        Boris Lekumovich
        
        Hi Boris,
        
        Any idea how we can modify the script to resolve this issue I am getting the same error when trying to install 7.0.1 SP .Also I am not sure which script needs to be modified ?
        
        Awaiting for you response. Many thanks in advance !!!
        
        Regards,
        Sabthami Subramanian
        Like • Show 0 Likes0
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        Boris Lekumovich @ Sabthami S on May 7, 2017 8:57 PM
        Mark Correct
        Correct Answer
        I suggest you raise a new post and add the relevant information (steps you performed, logs, errors, config files like hosts and others)
        Like • Show 0 Likes0
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Error wile installing service pack 7.0.1

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