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Fulfillment WF - Issue with "Group By User" Option

Question asked by Ece YILDIRIM on Oct 18, 2016
Latest reply on Oct 21, 2016 by Venkata Ramana Reddy Kanaparthy



We have a fulfillment wf in which the change items are handled in a way that they are grouped by user



And we have a business logic build on user for which the request has been group for. To achieve this, we are getting an attribute of user entity as in below query. 



This approach is working fine for UserAccessReview and Role Decommission operations however, in case of AccountReview;


Although the request items are successfully grouped by user who are the owner of accounts, we cannot retrieve related user information with ${access_Request_cri_menu_userid} wf variable.


Is this a bug? Is there any better way to retrieve related user information in the wf?