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RSA Authentication Manager with VMware Identity Manager!! Urgent help!!!!

Question asked by Hashik Mohammad on Oct 18, 2016
Latest reply on Oct 18, 2016 by Hashik Mohammad

Hi guys

 

Urgent help!!!!

Our organization is planning for VMware App.virtualization and integrate RSA AM with it for two factor authentication.

My AM version is  8.1 P03

 

The agent has been created and the configuration is done well. But when i try to authenticate from VM idm it says "

Your username or password is incorrect

 

At the same time, when we try it 2 or 3 times the authentication becomes successful and we can see on the activity on

AM monitor.

 

When the i get the error i cannot get any logs on AM Activity monitor. In our network there is nothing between these devices.

 

Any suggested solution???

 

Thanks

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