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Cannot open Workflow associated with a Change Request

Question asked by Prateek Bhatnagar on Oct 25, 2016
Latest reply on Oct 25, 2016 by Prateek Bhatnagar

Hello people,

 

We are seeing a weird RSA VIA behavior after going from 6.9.1 P10 to 6.9.1 P17. Before P17 patch, I was able to click on the fulfillment workflow hyperlink, and that would open the workflow in another window, but after the upgrade, I am no longer able to open the fulfillment workflow (you can see in the screenshot, there are no hyperlinks anymore).

 

How can I get the back the ability to open the fulfillment workflow attached to a request?

 

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