I have a global form that creates 1 CR. Within that form I have an 'Entitlement Table' field that doesn't create any CR items. (We're trying to use the Entitlement Table as a set value picker)
My question is, when a single entitlement is picked from this Entitlement Table field, can this value (Entitlement Name) be passed directly into a Fulfillment WF and into its job scope?
If not, is the only way to retrieve this data through parsing the XML within the FORM_DATA column of the Change Request?