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Alternate IP address for RSA AM 8.1.1

Question asked by Matt Bayliss on Nov 14, 2016
Latest reply on Nov 18, 2016 by Matt Bayliss

We have an RSA AM 8.1.1 server with a LAN address and a NAT address.  The LAN IP address is configured in Access >> Authentication Agents >> Manage existing >> (Primary AM server).

 

I have added the NAT ip address in the Alternate IP Addresses field and generated new config files (Access >> Authentication Agents >> Generate Config Files).

 

I have installed RSA Authentication Agent 7.3.1 onto a Windows server and given it the sdconf.rec file I created earlier.  However, when I click on Control Center >> Server Environment only the Primary IP address is listed and the Alias field is blank.

 

How can I confirm that my sdconf.rec file contains the Alternate IP address field for the authentication manager server.

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