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Request could not be handled - Create Entitlement Collector

Question asked by Devika Sunil on Nov 22, 2016
Latest reply on Nov 29, 2016 by Devika Sunil

I have imported account and entitlement collectors from DEV environment and I can edit/collect accounts & entitlements and also create account collectors. However, when I try to 'Create' a new entitlement, I get "Request could not be handled" error. Any tips on the possible cause and how to resolve this?