AnsweredAssumed Answered

Change Request tab not displaying Create Operation

Question asked by Rajkiran Paul on Dec 20, 2016
Latest reply on Dec 29, 2016 by Boris Lekumovich

Hi,

 

I have created a customized form for requesting access to an application.I am trying   to add some entitlements to a user. In the form on selecting Application it will pull up some entitlements. i have selected one entitlement to the user and clicked on Next As highlighted in the below screen shot.

 

Again i came back by clicking on Back tab and selected one more entitlement and clicked on Next  and submit the request. As shown in the below screenshots.

 

 

 

Since the user is not exist in the target application,  is a new user and it is a fresh request for an account creation in the target application. So it should display Create operation in the Change Request tab . But  it is not displaying create operation. it is displaying only add operation as shown in below screenshot.

 

Some one please tell me why it is not displaying create operation in Change request?

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