Just looking for the correct Webtier version, have so many downloaded already and the naming conventions are a bit confusing, Thanks!
If the appliance version is 188.8.131.52, you can use this webtier installer:
RSA Authentication Manager 8.1.1.02 Web Tier Update
Let me know if you have any questions. Hope this helps.
Thanks Jason, wasn't sure if that was the Webtier version for 8.2 appliance version... I'm good now.
Once the webtier instance is connected to the AM environment, you will be requested to update it to 184.108.40.206 through the primary instance's operations console.
Will this work with 220.127.116.11?
Hey Paul. Yes, you need to install Web Tier with some base level installer program, down in the extras folder, but not every patch has this installer (nor do you have to re-install Web Tier after every AM patch), so you go to operations console - Deployment Config - Web Tier, and click the update button
Basically as Jason pointed out you need to install the Web from 18.104.22.168.0 for any version from AM 8.1 SP1 P2 to P15, then update. AM 8.2 is a boundary, so you have to uninstall Web Tiers and install with the WT installer in the extras folder for 22.214.171.124.0
I must be looking in the wrong place. I don’t see an update option under Web Tier.
Here is the quick answer:
naming [x.x] major version + [x] service pack level + [x] patch level +  not yet used
126.96.36.199.0 - 8.1 base
188.8.131.52.0 - 8.1.patch 5
184.108.40.206.0 - 8.1 patch 6
220.127.116.11.0 - 8.1 sp1
18.104.22.168.0 - 8.1 sp1 patch 2
22.214.171.124.0 - 8.1 sp1 patch 15
126.96.36.199.0 - 8.2 base
188.8.131.52.0 -8.2 patch 3
184.108.40.206.0 has a web tier installer for 220.127.116.11.0, [good for up to 18.104.22.168.0]
22.214.171.124.0 (sp1) has a new web tier installer 126.96.36.199.0, [good for up to 188.8.131.52.0]
184.108.40.206.0 has yet another new web tier installer, [good for up to 220.127.116.11.0]
18.104.22.168.0 has a new web tier installer [good for up to 22.214.171.124.0]
126.96.36.199.0 (8.2 sp1...not out yet) will likely have a new web tier installer
[but the 8.2 sp1 patch readme will inform what to do with web tiers...update, or reinstall]
between any of these versions, web tiers can simply be updated to match the primary.
if you are on 8.1 sp1 patch 2 (188.8.131.52.0) or higher,
you need to install web tiers using the 184.108.40.206.0 web tier update.
Once the web tier sets up, it will start life as 220.127.116.11.0 then update itself (in 20-30 minutes)
to match the version of the primary RSA server. No update button needed.
If later you install an 8.1.1.x patch on the primary server, and now the primary patch level
is higher than the webtier, the web tier will have a button to press to update it, no web
tier full install needed. After this process, the web tier will match the primary patch version.
If you go to 18.104.22.168.0 or higher on the primary, then the webtiers need an uninstall and reinstall
with the new 22.214.171.124.0 web tier installer found in the am-8.2 extras. After that, if you patch the primary,
you will have a new update button on the web tier to push out the patch.
Summary: when you patch an RSA primary with a 'minor' patch version, web tiers can simply be updated.
If the patch is a major patch, then there will be a new web tier installer created. For any RSA patch, the readme
for the patch will tell you what to do for web tiers.... 'update', or 'reinstall'.
Thank you Ed.
Do I need the SP1 third party patch before installing web tier? When I run the RSA Authentication Manager 8.1.1.02 Web Tier Update<https://community.rsa.com/docs/DOC-44846>, it stops after entering the install path and drops a .tmp file into the directory.
I’m running 8.1, SP1, Patch 13
No, TPP patch is irrelevant to web tier install. Web Tier installer issues are something on the web tier itself.
Might be permissions on all the installer files. Also web tiers are extremely
fussy that the machine name and IP of itself is in DNS/hosts file correctly.
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