RSA Archer keeps going down 2-3 times a week. I checked Database CPU utilization and the CPU usage is 80-99%, so I checked data feeds and it looks like some of the Data feeds are running very frequent every 1,2,4,5min other 4 Data feeds are running once a day. From the logs that what I found
The RSA Archer Job Engine service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the RSA Archer Job Engine service, but this action failed with the following error:
An instance of the service is already running.
Please let me know what's wrong with RSA Archer
Hi Olena,
I believe your question should be posted in RSA Archer instead of RSA envision.
I have reposted your concern on the right audience and you should get a reply from them soon.
Best regards,
Mohamed Tarek