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RSA Archer Data Feeds

Question asked by Olena Bodnar on Dec 27, 2016
Latest reply on Dec 28, 2016 by Olena Bodnar

RSA Archer keeps going down 2-3 times a week. I checked Database CPU utilization and the CPU usage is 80-99%, so I checked data feeds and it looks like some of the Data feeds are running very frequent every 1,2,4,5min other 4 Data feeds are running once a day. From the logs that what I found

The RSA Archer Job Engine service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

 

The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the RSA Archer Job Engine service, but this action failed with the following error:
An instance of the service is already running.

 

Please let me know what's wrong with RSA Archer

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