Hari Rumbay

Reporting Engine > Error occurred while fetching data from source

Discussion created by Hari Rumbay on Jan 2, 2017
Latest reply on Mar 2, 2017 by Raquel Sanders

Greetings ,

Few are our reports on SA server are failing with the reason pasted below :


Executed in 0.7 sec and Error occurred while fetching data from source 'Broker[x.x.x.x]'. Error details : Error occurred while fetching data from devices connected to ''Broker[x.x.x.x]'. Please check logs for more details.

 

status rsasoc_re  ( Looks good )
tail -f /var/log/messages
tail -f /home/rsasoc/rsa/soc/reporting-engine/logs/audit/audit.log
tail -f /home/rsasoc/rsa/soc/reporting-engine/logs/reporting-engine.log
tail -f /var/lib/netwitness/uax/logs/audit

 

All the above tail commands when executed are referring as 'Please check logs for more details.'

Question : Where i can find the exact logs ( path and folder name ) which tells why it's failing .

 

Note : RE > config > Logging configuration > log level is set to 'Error'

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