Hi all,
First of all I want to wish you Happy New Year and good luck, both personally and professionally.
I was looking around the communities in regards to specifying which attributes to be displayed in popup screens for different objects and I cannot seem to find anything. Sorry if I missed something.
My main concern is the User object for which we have several attributes defined (ootb or custom) and populated via IDCs.
Within approval or fulfillment activities the involved resources cannot see all needed details of the affected users:
As you can notice, there are only two attributes displayed, but this is not enough for the approvers/resolvers and I would like to ask how to configure that window to display extra attributes for users without administrative privileges.
(I could edit the workflow and include those details in the form, but I would like not to move extra logic in the workflow)
I have found a KB article which it presents the limits and not how to modify these: 000033247 - RSA Via Lifecycle & Governance Information Defined in User Detail Popups :
For non-privileged users, only the user’s name, title, business unit and availability status are shown
Thank you for your time and assistance.
Best regards,
Razvan
This was an intentional change in the product from 6.9.1 P13 to not allow logged in user to see information of the users on whom they don't have at least 'View' access.. (i.e the popped up user does not show up under Users->Users tab). From that patch version, if the logged in user does not have enough access, then very limited set of attributes are being displayed on popup like Name, Title, Business Unit.
There were however some complaints on limiting the attributes and providing no control on what those limited attributes should be. There was another change made later to control what these limited or public attributes should be by introducing a 'Public' control attribute as shown below.. This change however is only made in 7.0.1 P02 and not has not been integrated back.