AnsweredAssumed Answered

PIN partially not taken over when replacing tokens

Question asked by Juergen Renner on Jan 11, 2017
Latest reply on Jan 11, 2017 by Edward Davis


I am using Authentication Manager 8.2SP3. Today I selected 8 tokens which will shut down soon and chose "assign replacement token" where I chose 8 new tokens. The operation finished but only about half of the new tokens had taken over the PIN of the original token whereas the other half stated "PIN not set". Of course all of the original tokens have a PIN set and all replacement tokens had been assigned in one operation. (The old tokens belong to a batch of test tokens provided by RSA, but that shouldn't matter?).

Bug or feature?