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Identity Collection Status Failed

Question asked by Rajkiran Paul on Jan 12, 2017
Latest reply on Jan 13, 2017 by Rajkiran Paul

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Hi,

When i tried to Run Identity collector it is getting failed. I have selected circute breaker also. And the collector has not scheduled it is a manual collection.

Below is the screenshot for the reference.

Please someone help me to get it resolved.

Thanks in Advance..!

Sanskriti Sanghvi

Jan 13, 2017 3:55 AM

Correct Answer

Hi,

Thanks for the detailed error: please go through the KB article below.

000034544 - RSA Identity Governance and Lifecycle 7.0 identity collector fails with error ORA-01422: exact fetch returns more than requested number of rows

See the reply in context

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6 Replies

Venkata Ramana Reddy Kanaparthy Jan 12, 2017 1:13 PM
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That's not enough detail to say anything about failure. Please look into the run detaill.. see where it failed (collection or processing).. look into the error details related to the run... If it failed during collection.. do a test collection on the collector and see if works.. if the connection params are correct... If it failed during processing... please give more details of the error.
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- Rajkiran Paul @ Venkata Ramana Reddy Kanaparthy on Jan 13, 2017 6:12 AM
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  Hi Ramana,
  
  Is this really a patch issue, because the solution was working fine till yesterday.
  Please can you give your inputs for better understanding on the issue.
  
  Regards,
  Rajkiran Paul
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Rajkiran Paul Jan 13, 2017 1:22 AM
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Hi Venkat,
Thanks for response..!
It is not failed at the time of collection. It is working fine for test collection.
We are getting failed status at the time of object processing.
Please find the below screenshots for the details.

Below screenshot for Admin error details.

Please help me to resolve this issue.

Thanks in Advance..!
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- Sanskriti Sanghvi @ Rajkiran Paul on Jan 13, 2017 1:55 AM
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  Hi Rajkiran Paul,
  
  It looks there is duplicate data in either source or raw data.
  Can you please check the aveksaServer.log file for the detailed error for the same run id 8358 at 11:18 AM
  
  please attach the same.
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  - Rajkiran Paul @ Sanskriti Sanghvi on Jan 13, 2017 3:32 AM
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    Hi Sanskriti,
    
    Please find below for aveksaserver.log details.
    01/13/2017 11:18:23.282 INFO (Exec Task Consumer#6) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#6,5,Execution Queue] on 754308132 method=Execute
    01/13/2017 11:18:23.325 INFO (Thread-243) [com.aveksa.client.component.communication.ChangeListHandler] Got new change item method=Run ChangeItem[ID=1494, type=CollectionRequest, source=54, source-name=AD Identity Collector]
    01/13/2017 11:18:23.326 INFO (ApplyChangesRegularThread-8474) [com.aveksa.client.component.communication.ChangeListHandler] STARTING method=ApplyChanges subTask=Acting on a changeItem ChangeItem[ID=1494, type=CollectionRequest, source=54, source-name=AD Identity Collector]
    01/13/2017 11:18:23.326 INFO (ApplyChangesRegularThread-8474) [com.aveksa.client.component.DefaultComponentManager] DCM132: Ignoring Event: com.aveksa.client.component.event.CollectionRequestEvent[source=com.aveksa.client.component.communication.DefaultCommunicationManager@32ce302c]
    01/13/2017 11:18:23.326 INFO (ApplyChangesRegularThread-8474) [com.aveksa.client.datacollector.framework.DataCollectorManager] STARTING method=Collect CollectionMetaInfo[{ID=115, run_id=8358, collector_id=54, test-run=false, collector_name=AD Identity Collector}]
    01/13/2017 11:18:23.367 INFO (ApplyChangesRegularThread-8474) [com.aveksa.client.datacollector.collectors.identitydatacollectors.readerImpl.JndiLdapConnector] Fetching user data
    01/13/2017 11:18:23.368 INFO (ApplyChangesRegularThread-8474) [com.aveksa.client.datacollector.collectors.identitydatacollectors.readerImpl.JndiLdapConnector] isTestData false
    01/13/2017 11:18:23.961 INFO (ApplyChangesRegularThread-8474) [com.aveksa.client.datacollector.collectors.identitydatacollectors.readerImpl.JndiLdapConnector] User data fetched. 242 users found.
    01/13/2017 11:18:23.961 INFO (ApplyChangesRegularThread-8474) [com.aveksa.collector.userdata.ActiveDirectoryReader] Fetching group data
    01/13/2017 11:18:23.969 INFO (ApplyChangesRegularThread-8474) [com.aveksa.client.component.DefaultComponentManager] DCM132: Ignoring Event: com.aveksa.client.datacollector.framework.CollectionOccurredEvent[source=com.aveksa.client.datacollector.collectors.identitydatacollectors.IdentityDataCollector@23fca640]
    01/13/2017 11:18:23.969 INFO (ApplyChangesRegularThread-8474) [com.aveksa.client.component.fulfillment.AgentFulfillmentHandlerComponent] Handling event: com.aveksa.client.datacollector.framework.CollectionOccurredEvent[source=com.aveksa.client.datacollector.collectors.identitydatacollectors.IdentityDataCollector@23fca640]
    01/13/2017 11:18:23.969 INFO (ApplyChangesRegularThread-8474) [com.aveksa.client.component.fulfillment.AgentFulfillmentHandlerComponent] Ignoring event: com.aveksa.client.datacollector.framework.CollectionOccurredEvent[source=com.aveksa.client.datacollector.collectors.identitydatacollectors.IdentityDataCollector@23fca640]
    01/13/2017 11:18:23.969 INFO (ApplyChangesRegularThread-8474) [com.aveksa.client.datacollector.framework.DataCollectorManager] SUCCESS method=Collect CollectionMetaInfo[{ID=115, run_id=8358, collector_id=54, test-run=false, collector_name=AD Identity Collector, data_size=79041, data_file=/home/oracle/wildfly/standalone/tmp/vfs/temp/tempb7f649214810ab03/content-f4e13168cd5ba863/contents/aveksa.war/WEB-INF/LocalAgent/collected_data/115.data}]
    01/13/2017 11:18:23.969 INFO (ApplyChangesRegularThread-8474) [com.aveksa.client.component.fulfillment.AgentFulfillmentHandlerComponent] Handling event: com.aveksa.client.component.event.CollectionRequestEvent[source=com.aveksa.client.component.communication.DefaultCommunicationManager@32ce302c]
    01/13/2017 11:18:23.970 INFO (ApplyChangesRegularThread-8474) [com.aveksa.client.component.fulfillment.AgentFulfillmentHandlerComponent] Ignoring event: com.aveksa.client.component.event.CollectionRequestEvent[source=com.aveksa.client.component.communication.DefaultCommunicationManager@32ce302c]
    01/13/2017 11:18:24.006 INFO (UploadThread-8476) [com.aveksa.client.component.txn.DefaultTransactionManager] starting method=UploadChunks txn_id=1320
    01/13/2017 11:18:24.017 INFO (UploadThread-8476) [com.aveksa.server.utils.Step] Finished execution step: Collect Data.. , Time Elapsed=0 secs, Log=[Sent request to agent hosting the collector] COMPLETED method=ExecuteStep subTask=end
    01/13/2017 11:18:24.017 INFO (UploadThread-8476) [com.aveksa.client.component.txn.DefaultTransactionManager] finished method=UploadChunks txn_id=1320
    01/13/2017 11:18:24.018 INFO (Exec Task Consumer#6) [com.aveksa.server.utils.Step] Finished execution step: Upload Data to Server.. , Time Elapsed=0 secs, Log=[Agent uploaded 79041 bytes.] COMPLETED method=ExecuteStep subTask=end
    01/13/2017 11:18:24.018 INFO (UploadThread-8476) [com.aveksa.client.component.txn.DefaultTransactionManager] DTM429: Successfully completed Txn with id: 1320
    01/13/2017 11:18:24.019 INFO (UploadThread-8476) [com.aveksa.client.component.txn.DefaultTransactionManager] DTM161: Successfully uploaded metaInfo: CollectionMetaInfo[{ID=115, run_id=8358, collector_id=54, test-run=false, collector_name=AD Identity Collector, data_size=79041, data_file=/home/oracle/wildfly/standalone/tmp/vfs/temp/tempb7f649214810ab03/content-f4e13168cd5ba863/contents/aveksa.war/WEB-INF/LocalAgent/collected_data/115.data}]
    01/13/2017 11:18:24.027 INFO (Exec Task Consumer#6) [com.aveksa.server.xfw.TaskExecutor] UNSetting thread on 754308132 method=Execute
    01/13/2017 11:18:24.029 INFO (Exec Task Consumer#4) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#4,5,Execution Queue] on 542734828 method=Execute
    01/13/2017 11:18:24.363 INFO (Exec Task Consumer#4) [com.aveksa.server.xfw.TaskExecutor] UNSetting thread on 542734828 method=Execute
    01/13/2017 11:18:24.365 INFO (Exec Task Consumer#5) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#5,5,Execution Queue] on 1381205387 method=Execute
    01/13/2017 11:18:25.374 ERROR (Exec Task Consumer#5) [com.aveksa.server.xfw.TaskExecutor] Failed method=Execute ExecutionTask[TaskID=15120 RunID=8358 Source=54 Type=DataObjectProcessing Status=InProgress]
    com.aveksa.server.xfw.ExecutionException: com.aveksa.server.collector.DataProcessorException: com.aveksa.server.db.PersistenceException: java.sql.SQLException: ORA-01422: exact fetch returns more than requested number of rows
    ORA-06512: at "AVUSER.USER_MEUID", line 725
    ORA-06512: at "AVUSER.IDC_NORMALIZE", line 145
    ORA-06512: at "AVUSER.IDC_DATA_COLLECTOR", line 72
    ORA-06512: at "AVUSER.IDC_DATA_COLLECTOR", line 161
    ORA-06512: at line 1
    
       at com.aveksa.server.xfw.DataObjectProcessingExecutor.executeFullTask(DataObjectProcessingExecutor.java:119)
       at com.aveksa.server.xfw.DataObjectProcessingExecutor.executeTask(DataObjectProcessingExecutor.java:58)
       at com.aveksa.server.xfw.TaskExecutor.execute(TaskExecutor.java:99)
       at com.aveksa.server.xfw.ExecutionTaskQueue$Worker.run(ExecutionTaskQueue.java:116)
       at java.lang.Thread.run(Thread.java:745)
    Caused by: com.aveksa.server.collector.DataProcessorException: com.aveksa.server.db.PersistenceException: java.sql.SQLException: ORA-01422: exact fetch returns more than requested number of rows
    ORA-06512: at "AVUSER.USER_MEUID", line 725
    ORA-06512: at "AVUSER.IDC_NORMALIZE", line 145
    ORA-06512: at "AVUSER.IDC_DATA_COLLECTOR", line 72
    ORA-06512: at "AVUSER.IDC_DATA_COLLECTOR", line 161
    ORA-06512: at line 1
    
       at com.aveksa.server.xfw.DefaultIdentityObjectDataFilter.loadData(DefaultIdentityObjectDataFilter.java:134)
       at com.aveksa.server.xfw.DefaultIdentityObjectDataFilter.process(DefaultIdentityObjectDataFilter.java:71)
       at com.aveksa.server.xfw.DefaultIdentityObjectDataFilter.process(DefaultIdentityObjectDataFilter.java:144)
       at com.aveksa.server.xfw.DataProcessor.process(DataProcessor.java:85)
       at com.aveksa.server.xfw.DataProcessor.process(DataProcessor.java:64)
       at com.aveksa.server.xfw.DataObjectProcessingExecutor.executeFullTask(DataObjectProcessingExecutor.java:116)
       ... 4 more
    Caused by: com.aveksa.server.db.PersistenceException: java.sql.SQLException: ORA-01422: exact fetch returns more than requested number of rows
    ORA-06512: at "AVUSER.USER_MEUID", line 725
    ORA-06512: at "AVUSER.IDC_NORMALIZE", line 145
    ORA-06512: at "AVUSER.IDC_DATA_COLLECTOR", line 72
    ORA-06512: at "AVUSER.IDC_DATA_COLLECTOR", line 161
    ORA-06512: at line 1
    
       at com.aveksa.server.db.persistence.PersistenceServiceProvider.runStoredProcedure(PersistenceServiceProvider.java:1473)
       at com.aveksa.server.db.persistence.PersistenceServiceProvider.runStoredProcedure(PersistenceServiceProvider.java:1331)
       at com.aveksa.server.db.PersistenceManager.runStoredProcedure(PersistenceManager.java:235)
       at com.aveksa.server.xfw.DefaultIdentityObjectDataFilter.loadData(DefaultIdentityObjectDataFilter.java:116)
       ... 9 more
    Caused by: java.sql.SQLException: ORA-01422: exact fetch returns more than requested number of rows
    ORA-06512: at "AVUSER.USER_MEUID", line 725
    ORA-06512: at "AVUSER.IDC_NORMALIZE", line 145
    ORA-06512: at "AVUSER.IDC_DATA_COLLECTOR", line 72
    ORA-06512: at "AVUSER.IDC_DATA_COLLECTOR", line 161
    ORA-06512: at line 1
    
       at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:440)
       at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:396)
       at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:837)
       at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:445)
       at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:191)
       at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:523)
       at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:204)
       at oracle.jdbc.driver.T4CCallableStatement.executeForRows(T4CCallableStatement.java:1007)
       at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1315)
       at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3576)
       at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3677)
       at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:4694)
       at oracle.jdbc.driver.OraclePreparedStatementWrapper.execute(OraclePreparedStatementWrapper.java:1086)
       at org.jboss.jca.adapters.jdbc.WrappedPreparedStatement.execute(WrappedPreparedStatement.java:404)
       at com.aveksa.server.db.persistence.PersistenceServiceProvider.runStoredProcedure(PersistenceServiceProvider.java:1436)
       ... 12 more
    01/13/2017 11:18:25.398 INFO (Exec Task Consumer#5) [com.aveksa.server.xfw.TaskExecutor] UNSetting thread on 1381205387 method=Execute
    01/13/2017 11:18:25.420 INFO (Thread-8473) [com.aveksa.server.core.DBEventUtilities] Published 0 DB events for run 8358
    01/13/2017 11:18:25.421 INFO (Thread-8473) [com.aveksa.server.xfw.ExecutionContext] Successful method=Execute 8358, IdentityLoad
    01/13/2017 11:18:25.443 INFO (Exec Task Consumer#9) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#9,5,Execution Queue] on 2000173978 method=Execute
    01/13/2017 11:18:29.251 INFO (Thread-1950 (HornetQ-client-global-threads-428147697)) [com.aveksa.server.authorization.XXAuthorizationServiceProvider] XXAuthorizationServiceProvider: Security Contexts Loaded
    01/13/2017 11:18:29.258 INFO (Thread-1950 (HornetQ-client-global-threads-428147697)) [com.aveksa.server.authorization.XXAuthorizationServiceProvider] XXAuthorizationServiceProvider: Security Roles Loaded
    01/13/2017 11:18:29.302 INFO (PostCollectionRuleExecutor1) [com.aveksa.server.xfw.ExecutionContextFactory] Rule Type being processed=Other
    01/13/2017 11:18:29.306 INFO (Exec Task Consumer#9) [com.aveksa.server.xfw.TaskExecutor] UNSetting thread on 2000173978 method=Execute
    01/13/2017 11:18:29.313 INFO (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.RuleServiceProvider] Post unification rule execution started for SOD EBS
    01/13/2017 11:18:29.314 INFO (PostCollectionRuleExecutor1) [com.aveksa.server.xfw.ExecutionContextFactory] Rule Type being processed=Other
    01/13/2017 11:18:29.314 INFO (Thread-8477) [com.aveksa.server.core.DBEventUtilities] Published 0 DB events for run 8359
    01/13/2017 11:18:29.315 INFO (Thread-8477) [com.aveksa.server.xfw.ExecutionContext] Successful method=Execute 8359, IdentityLoad
    01/13/2017 11:18:29.327 INFO (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.RuleServiceProvider] Post unification rule execution started for SOD EBS 1
    01/13/2017 11:18:29.327 INFO (PostCollectionRuleExecutor1) [com.aveksa.server.xfw.ExecutionContextFactory] Rule Type being processed=Other
    01/13/2017 11:18:29.340 INFO (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.RuleServiceProvider] Post unification rule execution started for SOD EBS 2
    01/13/2017 11:18:29.340 INFO (PostCollectionRuleExecutor1) [com.aveksa.server.xfw.ExecutionContextFactory] Rule Type being processed=Other
    01/13/2017 11:18:29.341 INFO (Exec Task Consumer#7) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#7,5,Execution Queue] on 1176060968 method=Execute
    01/13/2017 11:18:29.355 INFO (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.RuleServiceProvider] Post unification rule execution started for Termination Rule Manish test
    01/13/2017 11:18:29.355 INFO (PostCollectionRuleExecutor1) [com.aveksa.server.xfw.ExecutionContextFactory] Rule Type being processed=Other
    01/13/2017 11:18:29.365 INFO (Exec Task Consumer#7) [com.aveksa.server.xfw.TaskExecutor] UNSetting thread on 1176060968 method=Execute
    01/13/2017 11:18:29.374 INFO (Thread-8478) [com.aveksa.server.core.DBEventUtilities] Published 0 DB events for run 8360
    01/13/2017 11:18:29.374 INFO (Thread-8478) [com.aveksa.server.xfw.ExecutionContext] Successful method=Execute 8360, BusinessDescriptionCalculation
    01/13/2017 11:18:29.379 INFO (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.RuleServiceProvider] Post unification rule execution started for SSO Birth Right for New user
    01/13/2017 11:18:29.379 INFO (PostCollectionRuleExecutor1) [com.aveksa.server.xfw.ExecutionContextFactory] Rule Type being processed=Other
    01/13/2017 11:18:29.389 INFO (PostCollectionRuleExecutor1) [com.aveksa.server.core.rule.RuleServiceProvider] Post unification rule execution started for Rule Disable Account with No Entitlements
    01/13/2017 11:18:29.397 INFO (Exec Task Consumer#8) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#8,5,Execution Queue] on 2043669903 method=Execute
    01/13/2017 11:18:30.171 INFO (Exec Task Consumer#8) [com.aveksa.server.xfw.UserAttributeRulePreProcessExecutor] COMPLETED method=executeTask subTask=UserAttributesRules PreProcess
    01/13/2017 11:18:30.175 INFO (Exec Task Consumer#8) [com.aveksa.server.xfw.TaskExecutor] UNSetting thread on 2043669903 method=Execute
    01/13/2017 11:18:30.181 INFO (Thread-8479) [com.aveksa.server.core.DBEventUtilities] Published 0 DB events for run 8361
    01/13/2017 11:18:30.181 INFO (Thread-8479) [com.aveksa.server.xfw.ExecutionContext] Successful method=Execute 8361, UserAttributeRulesPreProcessing
    01/13/2017 11:18:30.203 INFO (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#0,5,Execution Queue] on 1383875373 method=Execute
    01/13/2017 11:18:30.292 INFO (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] UNSetting thread on 1383875373 method=Execute
    01/13/2017 11:18:30.294 INFO (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#0,5,Execution Queue] on 1545497001 method=Execute
    01/13/2017 11:18:30.395 INFO (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] UNSetting thread on 1545497001 method=Execute
    01/13/2017 11:18:30.397 INFO (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#0,5,Execution Queue] on 1353385342 method=Execute
    01/13/2017 11:18:30.556 INFO (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] UNSetting thread on 1353385342 method=Execute
    01/13/2017 11:18:30.562 INFO (Thread-8480) [com.aveksa.server.core.DBEventUtilities] Published 0 DB events for run 8362
    01/13/2017 11:18:30.563 INFO (Thread-8480) [com.aveksa.server.xfw.ExecutionContext] Successful method=Execute 8362, RulesPreProcessing
    01/13/2017 11:18:30.584 INFO (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#0,5,Execution Queue] on 911950515 method=Execute
    01/13/2017 11:18:30.612 INFO (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] UNSetting thread on 911950515 method=Execute
    01/13/2017 11:18:30.622 INFO (Thread-8481) [com.aveksa.server.core.DBEventUtilities] Published 0 DB events for run 8363
    01/13/2017 11:18:30.623 INFO (Thread-8481) [com.aveksa.server.xfw.ExecutionContext] Successful method=Execute 8363, ChangeVerification
    01/13/2017 11:18:30.646 INFO (Exec Task Consumer#1) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#1,5,Execution Queue] on 1579112806 method=Execute
    01/13/2017 11:18:30.681 INFO (Exec Task Consumer#1) [com.aveksa.server.xfw.TaskExecutor] UNSetting thread on 1579112806 method=Execute
    01/13/2017 11:18:30.689 INFO (Thread-8482) [com.aveksa.server.core.DBEventUtilities] Published 0 DB events for run 8364
    01/13/2017 11:18:30.689 INFO (Thread-8482) [com.aveksa.server.xfw.ExecutionContext] Successful method=Execute 8364, BusinessDescriptionCalculation
    01/13/2017 11:18:30.714 INFO (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#0,5,Execution Queue] on 1743781922 method=Execute
    01/13/2017 11:18:31.393 INFO (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] UNSetting thread on 1743781922 method=Execute
    01/13/2017 11:18:31.401 INFO (Thread-8483) [com.aveksa.server.core.DBEventUtilities] Published 0 DB events for run 8365
    01/13/2017 11:18:31.401 INFO (Thread-8483) [com.aveksa.server.xfw.ExecutionContext] Successful method=Execute 8365, RuleProcessing
    01/13/2017 11:18:31.422 INFO (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#0,5,Execution Queue] on 208920608 method=Execute
    01/13/2017 11:18:31.842 INFO (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] UNSetting thread on 208920608 method=Execute
    01/13/2017 11:18:31.849 INFO (Thread-8484) [com.aveksa.server.core.DBEventUtilities] Published 0 DB events for run 8366
    01/13/2017 11:18:31.850 INFO (Thread-8484) [com.aveksa.server.xfw.ExecutionContext] Successful method=Execute 8366, RuleProcessing
    01/13/2017 11:18:31.870 INFO (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#0,5,Execution Queue] on 171716898 method=Execute
    01/13/2017 11:18:32.309 INFO (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] UNSetting thread on 171716898 method=Execute
    01/13/2017 11:18:32.317 INFO (Thread-8485) [com.aveksa.server.core.DBEventUtilities] Published 0 DB events for run 8367
    01/13/2017 11:18:32.318 INFO (Thread-8485) [com.aveksa.server.xfw.ExecutionContext] Successful method=Execute 8367, RuleProcessing
    01/13/2017 11:18:32.339 INFO (Exec Task Consumer#0) [com.aveksa.server.xfw.TaskExecutor] Setting thread Thread[Exec Task Consumer#0,5,Execution Queue] on 1782894422 method=Execute
    01/13/2017 11:18:32.457 INFO (Exec Task Consumer#0) [com.aveksa.server.core.rule.RuleServiceUtil] [com.aveksa.server.core.rule.action.changerequest.ChangeRequestAction@4a922cb8] List method=Run subTask=Rule Action
    01/13/2017 11:18:32.458 INFO (Exec Task Consumer#0) [com.aveksa.server.core.rule.RuleServiceUtil] for run ID=8368 for policy id=86 Starting method=Run subTask=RuleAction:com.aveksa.server.core.rule.action.changerequest.ChangeRequestActionHandler@34fe00c0
    01/13/2017 11:18:32.458 INFO (Exec Task Consumer#0) [com.aveksa.server.core.rule.action.changerequest.ChangeRequestActionHandler] Starting method=Process
    01/13/2017 11:18:32.461 INFO (Exec Task Consumer#0) [com.aveksa.server.core.rule.action.changerequest.ChangeRequestActionHandler] Not creating any change requests as zero objects satisfied the rulecondition Finished method=Process
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Sanskriti Sanghvi Jan 13, 2017 3:55 AM
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Correct Answer
Hi,
Thanks for the detailed error: please go through the KB article below.
000034544 - RSA Identity Governance and Lifecycle 7.0 identity collector fails with error ORA-01422: exact fetch returns more than requested number of rows
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