Hi Experts,
we have 3 different time slots for running IDC and ADC. Time slot 1 is set from aveksa itself.For other 2 time slots we have scheduled it from cron job.
Time slot 2: (it is scheduled at 18.00 every day for identity data collection/identity data and 18.30 every day for Account data collection)
Time slot 3: (it is scheduled at 22.00 every day for identity data collection/identity data and 22.30 every day for Account data collection)
For time slot 2 and time slot 3 the following are the cron job we scheduled .
The cron jobs are running on time . i have verified it? But in aveksa monitoring page it showing different time.
- As you can see Time slot 2 is scheduled at 18.00(6 pm) for Identity collection and 18.30(6.30 pm) for account collection every day. Then why it is showing on 7.30 and 8.00 clock?
- As you can see Time slot 3 is scheduled at 22.00(10 pm) for Identity collection and 22.30(10.30 pm) for account collection every day. Then why it is showing on 11.30 and 12.00 clock?
see the following KB articles:
000029596 - Change Requests complete at a future date and time and/or Workflows become stuck in RSA Identity Governance & Lifecycle
000031682 - New Change Requests become stuck at every Approval Node regardless of Approval status in RSA Identity Governance & Lifecycle