What are the supported protocols for approval email server? Only POP3 is displayed. I would like confirmation regarding what protocols are supported. Client would like to use IMAP4 for approval mail servers.
Venkata Ramana Reddy KanaparthyBoris Lekumovich
Would you please guide or mention someone who can confirm this?
Devika,
Actually, only POP3 is supported currently. There is a Request for Enhancement (RFE) from another customer, however this is not yet committed for being added in a future release.
I will add the name of your customer also to make sure the RFE gets visibility, but I believe for now you need to have a discussion with the customer to check if enabling POP3 in their server is an option, if mail approvals are significant for them.
Vassilis
Devika Sunil
Hello Devika,
Unfortunately, POP3 is currently the only supported internet mail protocol. An RFE, tracked under ACM-49439, requests for the addition of more protocols for the 'Approval Email Server' such as MAPI and EWS.
Sincere Regards,
Ahmed
Devika,
Actually, only POP3 is supported currently. There is a Request for Enhancement (RFE) from another customer, however this is not yet committed for being added in a future release.
I will add the name of your customer also to make sure the RFE gets visibility, but I believe for now you need to have a discussion with the customer to check if enabling POP3 in their server is an option, if mail approvals are significant for them.
Vassilis