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How to update WF_pmRetrievalURL in the email template

Question asked by Karine Slkuni Employee on Jan 24, 2017
Latest reply on Jan 25, 2017 by Karine Slkuni

Hi All,


We have an urgent issue in production environment (customer has RSA MAL V6.9.1 Build 117393). We are using RSA G&L Password Reset functionality and setup email template “PasswordAvailableExtEventwhich contains a link to the Test URL in the variable WF_pmRetrievalUrl.

We imported email template from Test to Prod but the variable still contains a link to the test URL. How we can update this variable and change the Test URL to the Productive URL?