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How to update WF_pmRetrievalURL in the email template

Question asked by Karine Slkuni Employee on Jan 24, 2017
Latest reply on Jan 25, 2017 by Karine Slkuni
  • Comment • 2

Hi All,

 

We have an urgent issue in production environment (customer has RSA MAL V6.9.1 Build 117393). We are using RSA G&L Password Reset functionality and setup email template “PasswordAvailableExtEvent” which contains a link to the Test URL in the variable WF_pmRetrievalUrl.

We imported email template from Test to Prod but the variable still contains a link to the test URL. How we can update this variable and change the Test URL to the Productive URL?

 

Thanks,

Karine

Boris Lekumovich
Boris Lekumovich Employee Jan 24, 2017 6:24 PM
Correct Answer

Check the value of VIEW_PASSWORD_EXTERNAL_URL (which is located in customerstrings.properties) if it's pointing to a TEST URL.

 

You can find it under Admin -> User Interface -> Files -> Customer Strings (in the drop down)

 

 

Similar post - PasswordAvailableExtEvent - wrong URL (prefix of localhost) 

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