AnsweredAssumed Answered

what causes sso process login errors?

Question asked by Mary Trunk on Jan 26, 2017
Latest reply on Jan 27, 2017 by Mary Trunk

Our IMG application is SSO enabled.  We also need to be able to access the application from a non-SSO link.

We can do this with our AveksaAdmin account, but we can not use any other valid id.   When we try, we are

immediately returned to our SSO logout page.  When I look at the IMG error log, I see this error message,

"com.aveksa.gui.coreACMManager.processLoginSSOValidSSO ( 44) - User is NOT validated. Re-authenticating"  .  Can someone tell me what causes this particular error?