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License Information status shows invalid in RSA SA

Question asked by shubhrangshu C on Jan 31, 2017
Latest reply on Feb 1, 2017 by Sravan Koneti


We are seeing unlicensed state issue in our SA GUI console whenever we try to login from today morning.On further investigation we noticed that the type allocation is permanent and expiration is set to "Never".Certain decoders,concentrators and other appliances are showing this error of Unlicensed state under the Services section.Not all the appliances are in same state.Could anyone please help us to resolve this issue.