AnsweredAssumed Answered

Token activation code expiration

Question asked by George Nathaniel on Feb 2, 2017
Latest reply on Feb 3, 2017 by George Nathaniel



we have a high number of tokens expiring and issued replacement CTKIP emails out to people (These are all desktop tokens, no mobile)


The expiration date on the activation codes were set to 7 days initially.  is there a way to increase the activation days and have it retroactively extend that activation time on the outstanding expired tokens....


We are trying to avoid all the people who still have to activate their tokens having to have a whole new activation email sent to them.